Banking accessible to all

How we serve you

Blind or partially sighted

  • Accessible Branches and ATMs. Find your nearest accessible Branch here.
  • 24/7 Call Center services.
  • Accessible documents upon request (braille and large printings).

Deaf or hard hearing

  • Customer service in sign Greek language in Nicosia main Branch (upon request).
  • Digital channels 24/7 providing basic and advanced banking services.

Mobility impaired

  • Accessible Branches and ATMs. Find your nearest wheelchair accessible Branch here.
  • Service with priority. 
  • Extented ATM Network.

Accessing our website & App: We know how important is for you to access what you need online. Get started with accessibility features on your device.

<h3 class="heading" data-selector="heading-selector" data-heading="Browser settings"></h3> Android Accessibility Suite

  • Accessibility Menu: Use this large on-screen menu to lock your phone, control volume and brightness, take screenshots, and more.
  • Select to Speak: Select items on your screen and hear them read aloud.
  • TalkBack screen reader: Get spoken feedback, control your device with gestures etc.

Click to download
Apple Accessibility Features

  • Customize your Apple Device in ways that work best for you with features for vision, hearing, mobility, speech, and cognitive accessibility. 
  • Click to learn more about all accessibility features on your Apple Device. 
  • Select any combination of accessibility categories, needs, and devices to help refine your results.

Click to find more

How to enable accessibility settings in your Browser.

Google Chrome

1. Open Chrome Settings:

  • Click the three vertical dots (More) icon in the top right corner of the browser window.
  • Select "Settings" from the dropdown menu.

2. Navigate to Accessibility:

  • In the left sidebar, click on "Accessibility."
  • Alternatively, you can type "Accessibility" into the search bar at the top of the Settings page.
Mozilla Firefox

1. Open Firefox Settings (Options):

  • Click the three horizontal lines (Open Application Menu) icon in the top right corner.
  • Select "Settings" (or "Options" on some versions) from the menu.

2. Navigate to General or Search for Accessibility:

  • In the left sidebar, click on "General."
  • Scroll down to the "Language and Appearance" section, which contains some accessibility-related options.
  • For more specific accessibility features, use the search bar at the top of the Settings page and type "accessibility."
Microsoft Edge

1. Open Edge Settings:

  • Click the three horizontal dots (Settings and more) icon in the top right corner.
  • Select "Settings" from the dropdown menu.

2. Navigate to Accessibility:

  • In the left sidebar, click on "Accessibility."
Safari (macOS)

1. Open Safari Preferences:

  • Click "Safari" in the top menu bar.
  • Select "Settings" (or "Preferences") from the dropdown menu.

2. Check for Basic Accessibility Options within Safari:

  • Websites: You can set page-specific zoom levels here.
  • Advanced: Options like "Press Tab to highlight each item on a webpage" are found here.

3. Access System-Wide Accessibility Settings:

  • Click the Apple menu in the top left corner of your screen.
  • Select "System Settings" (or "System Preferences" on older macOS versions).
  • Click on "Accessibility" in the sidebar.
General Tips for all Browsers
Zoom & Font Size Adjustments
  • Use Ctrl + Plus/Minus (or Cmd + on Mac) to zoom in/out.
High Contrast & Dark Mode
  • Enable high contrast themes for better readability.
Text-to-Speech Tools Use built-in browser options or extensions like:
  • Read Aloud (Chrome/Firefox) Natural Reader
Use Focus and Color Adjustment
  • Adjust color themes to reduce sensory overload.
  • Use extensions like Color Enhancer for color customization.

We would like to get your feedback and suggestions.

We hear your ideas and create new opportunities for you.

TALK TO US